JCP&L reminds customers to immediately report any downed wires to the company, or their local police and fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris. To report downed wires or power outages, call 1-888-LIGHTSS (1-888-544-4877), or click the “Report Outage” link at www.firstenergycorp.com.
At JCP&L we’re providing more ways for our customers to report outages and check the progress of our efforts to restore service. We’re the first electric utility in New Jersey to offer outage reporting on our Facebook page. Now JCP&L customers have four easy options:
* Visit facebook.com/JCPandL and click the “Report an Outage” tab
* Sign up for text messaging with us and text “OUT” from your mobile phone
* Visit our 24/7 Power Center on www.jcp-l.com using a smartphone, tablet or laptop
* Call 1-888-LIGHTSS
To learn more visit www.jcp-l.com/connect