Expired: JCP&L update 3/9

Note: The information on this page represents historical information. As such, it may no longer be relevant or accurate.

The Mayors are participating in their daily call with JCP&L. According to JCP&L president Jim Fakult, “Of the 10,000 customers still out from storm Riley, 7000 will be back in service today and the remainder by midnight tomorrow. (more…)

JCP&L Storm Update – Morning of March 8, 2018 

“Yesterday’s new storm hit JCP&L’s service area very hard, with some places getting 25 inches of new, wet snow. Roads and access across the state remain a challenge, but crews are working as quickly and safely as they can, with our priority to attend to outages remaining from last week’s storm first.
A brief synopsis of our current priorities:
New safety hazards, including downed wires and other damage that could endanger the public or impede first responders, existing outages from Winter Storm Riley (Northern New Jersey), clearing blocked roads to get access to new areas with heavy damage, and restoring the balance of our customers who were recently impacted.
We have well over 4,000 people working the storm, and we hope to have restoration estimates for all customers affected by early this afternoon.”

Storm Update, March 7th

5:00pm

Heaviest snow this afternoon
From Chester Police: Please stay off roads until further notice. Conditions rapidly deteriorating. Shelter in place.
JCP&L late afternoon report: “For the safety of our workers, we have ceased work until the weather is more favorable except for life and limb emergencies.
We are getting more outages from today’s snow storm. Again, we will work to restore customers from the first storm before today’s except where safety dictates.
Our current outage counts do not necessarily reflect the work done today and also reflect ongoing current outages.
JCP&L has restored power to more than 242,000 of the nearly 272,000 customers in New Jersey affected by the recent storm that inflicted widespread damage on its facilities. More than 4,100 employees and contractors – including about 1,500 line workers – are now involved in the massive effort and will continue working until full restoration is achieved. An additional 200 line workers are arriving in New Jersey today from Virginia. Approximately 29,000 customers remain out of service, primarily in Hunterdon, Morris, Warren and Sussex counties.
As part of its storm restoration process, JCP&L has taken the following steps:
• Ramped up storm updates on social media and on the company website. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com
• Aired radio ads telling customers how to prepare for storms
• Initiated update calls with officials
• Activated its Emergency Command Center
• Activated its Incident Command System
• Communicated with emergency management officials, state officials, regulators, and local officials about storm restoration efforts
• Staffed additional dispatchers and analysts at regional dispatch officesAfter local power lines are repaired and put back in service, damage to individual
customer service wires may become apparent. Customers are reminded that if their neighbor’s power is on and theirs is not, the problem may be isolated to their individual service, and service to the neighbor could be fed from a different circuit. Customers are encouraged to report such problems, even at this latter stage in the restoration process.
JCP&L reminds customers to immediately report downed wires to their utility at 888-LIGHTSS (888-544-4877)”
Trash pickup:
Blue Diamond Disposal will pick up garbage tomorrow (Thursday 3/8) in Chester Township.  Recycling collection has not yet been modified; assume Friday pickup until we hear otherwise.
Chester Borough Recycling collection has been rescheduled for Thursday, March 8th.  Recycling cans must be curbside by 7 am.

From today’s Mayors’ Call with JCP&L:

  • JCP&L repeatedly assured us that the customers who have been without power the longest are their top priority, even through today’s snowstorm.
  • Despite JCP&L’s automated system constantly giving bad info, residents without power should continue to call every day to report the outage.
  • Providing accurate estimates of when power will come back on is fluid and is often altered based on differences between what was expected when the initial damage assessment was done and the extent of the damage that is actually discovered once the work crews arrive.  They have discovered more broken poles and more complex damage once they arrive on the scene than what was initially reported in the early hours and days after the storm hit.
  • JCP&L has been using helicopters to help assess damage, but in areas with heavy tree canopies, like Chester Township,  they’ve been using drones. Drones have been reported on Cromwell Avenue off Pleasant Hill Road. The drones are not being used to verify outages. They are not being operated from miles away but are being used within the line of sight of the operators.
During these daily conference calls with JCP&L, NJ mayors do not receive updates on individual towns or streets, even when we ask for such information. The mayors are as frustrated as the residents as to the lack of information.
Our Police Chief is working tirelessly in the name of public safety to get the roads open and power restored. The Mayors and Police Chief are in constant contact. Even though the information we put out may not be what you are looking for, it’s all we have.
We wish to thank everyone for the feedback you’ve been sending our way. We’ll be working with JCP&L and other elected county and state officials, as well as our own Borough and Township staff  to determine how we could improve procedures and information in the event of another serious weather event.
We thank you for your patience and kindness both to each other and to the workers who are on the ground.
Mayor Marcia Asdal, Chester Township
Mayor Janet Hoven, Chester Borough

JCP&L Storm Update – March 7, 2018

Afternoon briefing:
JCP&L Continuing Massive Restoration Effort  as New, Powerful Storm Impacts New Jersey Customers Without Power the Longest Remain Top Priority 
Morristown, N.J. – More than 4,100 utility workers continue their efforts around the clock to restore customers of Jersey Central Power & Light (JCP&L) as a new snowstorm creates hazardous conditions and the potential for additional outages in northern New Jersey.
Last night, the Governor of New Jersey declared a State of Emergency for the entire state. Heavy wet snow, falling at rates as much as two inches an hour, may cause more tree damage, block roads that were previously cleared, damage additional poles and wires, and make driving difficult for utility crews. JCP&L remains focused on restoring customers who have been out the longest, and will address any new outages based on its priority system that deals with the largest outages first.
JCP&L has restored power to more than 242,000 of the nearly 272,000 customers in New Jersey affected by the recent storm that inflicted widespread damage on its facilities. More than 4,100 employees and contractors – including about 1,500 line workers – are now involved in the massive effort and will continue working until full restoration is achieved. An additional 200 line workers are arriving in New Jersey today from Virginia. Approximately 29,000 customers remain out of service, primarily in Hunterdon, Morris, Warren and Sussex counties. Until the full impact of today’s storm is known, it is difficult to predict an overall restoration time, but local estimates will continue to be posted at www.firstenergycorp.com/outages.
“We’re entering the most time-consuming phase of this effort – restoring individual homes to service – and inclement weather and bad roads could create more challenges,” said Jim Fakult, president of JCP&L. “But we have a massive contingent of crews on the ground who are up to the challenge of working safely in snowy conditions so we can get our impacted customers back up and running again.”
As part of its storm restoration process, JCP&L has taken the following steps:
• Ramped up storm updates on social media and on the company website. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com
• Aired radio ads telling customers how to prepare for storms
• Initiated update calls with officials
• Activated its Emergency Command Center
• Activated its Incident Command System
• Communicated with emergency management officials, state officials, regulators, and local officials about storm restoration efforts
• Staffed additional dispatchers and analysts at regional dispatch officesAfter local power lines are repaired and put back in service, damage to individual
customer service wires may become apparent. Customers are reminded that if their
neighbor’s power is on and theirs is not, the problem may be isolated to their individual
service, and service to the neighbor could be fed from a different circuit. Customers are
encouraged to report such problems, even at this latter stage in the restoration process.
JCP&L reminds customers to immediately report downed wires to their utility at 888-LIGHTSS (888-544-4877), or to their local police or fire department. Customers should never go near a downed wire even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris.

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Morning briefing:
“JCP&L continues to work the restoration process from last week’s storm, even as a new storm has arrived in the area. As of 9:30 this morning, we have 29,000 customers out, with minimal new outages from today’s storm right now. We remain committed to restoring service to customers who were impacted by the storm Friday, and are prioritizing those outages in our system.
 
We now have more than 4,000 people on the ground working, and we will be holding those crews until all customers from both storms are restored. We also plan to work through today’s storm, addressing public safety hazards as they arise.
 
We have three staging areas set up, one each in Sussex, Morris and Hunterdon counties to provide more immediate response and concentrate our efforts.
 
JCP&L reminds customers to immediately report any downed wires to the company, or their local police and fire department. Customers should never go near a downed power line and extra caution should be used in areas where downed lines are tangled in trees or other debris.
 
Customers are reminded to report outages by calling 1-888-LIGHTSS (1-888-544-4877) or by clicking the “Report Outage link at www.firstenergycorp.com.”