Expired: JCP&L update 3/9

Note: The information on this page represents historical information. As such, it may no longer be relevant or accurate.

The Mayors are participating in their daily call with JCP&L. According to JCP&L president Jim Fakult, “Of the 10,000 customers still out from storm Riley, 7000 will be back in service today and the remainder by midnight tomorrow. (more…)

JCP&L Storm Update – Morning of March 8, 2018 

“Yesterday’s new storm hit JCP&L’s service area very hard, with some places getting 25 inches of new, wet snow. Roads and access across the state remain a challenge, but crews are working as quickly and safely as they can, with our priority to attend to outages remaining from last week’s storm first.
A brief synopsis of our current priorities:
New safety hazards, including downed wires and other damage that could endanger the public or impede first responders, existing outages from Winter Storm Riley (Northern New Jersey), clearing blocked roads to get access to new areas with heavy damage, and restoring the balance of our customers who were recently impacted.
We have well over 4,000 people working the storm, and we hope to have restoration estimates for all customers affected by early this afternoon.”

JCP&L Storm Update – March 7, 2018

Afternoon briefing:
JCP&L Continuing Massive Restoration Effort  as New, Powerful Storm Impacts New Jersey Customers Without Power the Longest Remain Top Priority 
Morristown, N.J. – More than 4,100 utility workers continue their efforts around the clock to restore customers of Jersey Central Power & Light (JCP&L) as a new snowstorm creates hazardous conditions and the potential for additional outages in northern New Jersey.
Last night, the Governor of New Jersey declared a State of Emergency for the entire state. Heavy wet snow, falling at rates as much as two inches an hour, may cause more tree damage, block roads that were previously cleared, damage additional poles and wires, and make driving difficult for utility crews. JCP&L remains focused on restoring customers who have been out the longest, and will address any new outages based on its priority system that deals with the largest outages first.
JCP&L has restored power to more than 242,000 of the nearly 272,000 customers in New Jersey affected by the recent storm that inflicted widespread damage on its facilities. More than 4,100 employees and contractors – including about 1,500 line workers – are now involved in the massive effort and will continue working until full restoration is achieved. An additional 200 line workers are arriving in New Jersey today from Virginia. Approximately 29,000 customers remain out of service, primarily in Hunterdon, Morris, Warren and Sussex counties. Until the full impact of today’s storm is known, it is difficult to predict an overall restoration time, but local estimates will continue to be posted at www.firstenergycorp.com/outages.
“We’re entering the most time-consuming phase of this effort – restoring individual homes to service – and inclement weather and bad roads could create more challenges,” said Jim Fakult, president of JCP&L. “But we have a massive contingent of crews on the ground who are up to the challenge of working safely in snowy conditions so we can get our impacted customers back up and running again.”
As part of its storm restoration process, JCP&L has taken the following steps:
• Ramped up storm updates on social media and on the company website. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com
• Aired radio ads telling customers how to prepare for storms
• Initiated update calls with officials
• Activated its Emergency Command Center
• Activated its Incident Command System
• Communicated with emergency management officials, state officials, regulators, and local officials about storm restoration efforts
• Staffed additional dispatchers and analysts at regional dispatch officesAfter local power lines are repaired and put back in service, damage to individual
customer service wires may become apparent. Customers are reminded that if their
neighbor’s power is on and theirs is not, the problem may be isolated to their individual
service, and service to the neighbor could be fed from a different circuit. Customers are
encouraged to report such problems, even at this latter stage in the restoration process.
JCP&L reminds customers to immediately report downed wires to their utility at 888-LIGHTSS (888-544-4877), or to their local police or fire department. Customers should never go near a downed wire even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris.

Morning briefing:
“JCP&L continues to work the restoration process from last week’s storm, even as a new storm has arrived in the area. As of 9:30 this morning, we have 29,000 customers out, with minimal new outages from today’s storm right now. We remain committed to restoring service to customers who were impacted by the storm Friday, and are prioritizing those outages in our system.
We now have more than 4,000 people on the ground working, and we will be holding those crews until all customers from both storms are restored. We also plan to work through today’s storm, addressing public safety hazards as they arise.
We have three staging areas set up, one each in Sussex, Morris and Hunterdon counties to provide more immediate response and concentrate our efforts.
JCP&L reminds customers to immediately report any downed wires to the company, or their local police and fire department. Customers should never go near a downed power line and extra caution should be used in areas where downed lines are tangled in trees or other debris.
Customers are reminded to report outages by calling 1-888-LIGHTSS (1-888-544-4877) or by clicking the “Report Outage link at www.firstenergycorp.com.”

Storm Recovery Update – March 5th


Good evening,

A few notes from the Mayors’ call with JCP&L this afternoon (March 5th):

• The majority of customers will be restored by the end of business on Tuesday.  JCP&L believes, at this time, that only single home outages will completed by the end of business Wednesday or Thursday.  

• JCP&L now has a staging site near County College of Morris in Randolph, which brings resources closer to Chester.  Additional crews are arriving today. (Initially they were only staging up at Sussex County Fairgrounds.) 

• There are 2900 workers on the job now, representing JCP&L employees, mutual aid companies and PSE&G employees who have been loaned to JCP&L.

• The tree on Hillside Road was cleared today.  

• Crews are in town clearing the remaining roads in the Borough and Township.

• JCP&L is hyper-aware of impending snow on Wednesday and the ability of our towns’ DPW trucks to plow where there are still wires and trees across the roads. JCP&L crews can and will work through snow, although the bucket trucks will be shut down if winds reach 35-40 mph. 

• They are working with the county OEMs to prioritize road openings. Chester Police provides input on those priorities.

• JCP&L continues to adhere to the priority list as follows:

911 calls

Critical facilities

Road openings


Largest customers 

Smaller groups

Single customers 

• JCP&L is providing free water and ice to residents who have lost power. Shop Rite of Chester is one of the distribution sites, as is Kings in Mendham. Stop by the Customer Service desk to find out how to redeem this offer. 

When this storm has passed and things get back to normal, the Mayors will arrange a public meeting with the JCP&L Municipal Liaison. We ask that residents compile a list of concerns and suggestions in preparation for that time, while they are fresh in your mind.

DPW Update

Parts or all of these roads still have closures today:

  • Hillside Rd.
  • Cora Lane
  • Fox Chase Rd.
  • Ironia Rd.
  • Melrose Dr.
  • Pleasant Hill Rd.
  • Pottersville Rd.
  • Benjamin/Frederick
  • Rogers Rd.
  • Furnace Rd.

Chester Township and Borough DPW crews are preparing for the impending storm expected to arrive on Tuesday evening.  These late winter snows are usually very heavy snows which can result in more trees down, and more mailboxes being knocked over from the weight of the snow.  

If your mailbox has been damaged by plows:

Borough residents- notify Scott Beam at sbeamchesterborough.org or 908-879-3660 ext. 2118

In anticipation of Wednesday’s snow, electronics waste collection is being rescheduled to Saturday, March 10th from 8:00am-12:00pm. There will be no collection on Wednesday, March 7th.

Brush pick-up in the Borough will likely be the first two weeks of April.

Offices/Schools Reopening

Chester Borough offices will reopen on Tuesday, March 6 at 8:00 am. 

The Chester School District has announced that school will reopen this Tuesday, March 6th. West Morris Mendham HS will be open. West Morris Central HS is still without power, and will announce tomorrow’s schedule when it’s clear whether or not power will be restored.

Offering Assistance

Please continue to check on neighbors in need. If you have tried to contact a neighbor in town that you are concerned about, and have not been able to reach them, please call the police non-emergency number and request a ‘welfare check.’ The non-emergency number is (908) 879-5514, option ‘0’.

Area businesses are largely open and ready for visitors. Please call ahead to confirm individual schedules. Nitroflex Fitness Gym is offering use of its showers to area residents. Local gas stations are open, Shop Rite is open, the Chester Library is open, and area restaurants are open. Local churches are offering warmth and refreshments to those in need; please contact them directly for assistance.

Non-potable water is available from a tap outside the Barn at Highlands Ridge Park, 100 North Rd.

Thank you for your continued patience and understanding. Hopefully, the storm this week will be the last!

Mayor Marcia Asdal, Chester Township

Mayor Janet Hoven, Chester Borough


If you haven’t yet signed up for the Everbridge Emergency Notification System, NOW would be a good time. Keep informed about emergency conditions. Registration takes about 5-10 minutes. This is a Morris County initiative, and it is used by the Chester Police Department. Please sign up today here.

The Everbridge Emergency Notification System is currently in use county-wide by Morris County, NJ. This is an emergency alert system, similar to the Honeywell system used by the Chester School District, which allows you to sign up to have emergency information sent to you by home phone, cell phone, text, and/or email, according to your specifications. It is so important for our local office of Emergency Management to be able to reach all residents in the event of an emergency, be it weather-related, a natural disaster, chemical spill, or should a lock-down situation be required. Please set up your profile as soon as possible.

Smart 911

Residents of the Chesters can now sign up for Smart 911. With this service, regardless of whether you call from your home phone or your cell phone, first responders will be made aware of any information that might help you in the event of an emergency. This information might include medical needs, emergency contacts, specifics about your home, pets, and/or vehicles.  View a Power Point presentation about what this service offers and how you can sign up here.

Social Media

If you aren’t a Twitter user, you can still receive tweeted alerts. Emergency tweets can show up as texts on your phone. Here’s how: text the message ‘follow @ChesterPoliceNJ’ to the number 40404. You’ll get a confirmation message, and will receive texts whenever the Chester Police Department tweets out emergency information.

The public radio system serving the Chester area is up and running. In the event of an emergency, information is broadcast through this system. Take a moment to set your car radio to 1630AM.  The server for the link can only handle about 100 users at a time, so there may be a wait in accessing. The intention is for users to tune in on a car radio and not via computer during power outages.

Please let neighbors and local contacts know about these methods of receiving emergency information. Help spread the word!


This program offers residents with special needs and their families, friends and associates an opportunity to provide information to emergency response agencies, so emergency responders can better plan to serve them in a disaster or other emergency. The information collected here is confidential and will not be available to the public. You can register at:


Any questions please contact Chief Tom Williver at 908-879-5514 x831.

Visit the website for the Chester Township Office of Emergency Management for further information about how to prepare your home for emergencies at