New Jersey American Water is preparing to replace approximately 1,500 feet of 8-inch aging water main that was installed in the 1930s with new 12-inch ductile iron main along Main Street (from Crystal Lake Drive to Collis Lane). The project also includes replacing three fire hydrants and 13 utility-owned service lines along the pipeline route (see flyer for more information about service lines). The project represents a critical investment for the company in support of our commitment to provide customers with safe, reliable water service.

PROJECT START/END AND WORK HOURS
Weather permitting, our contractor, Vollers, will begin work on or about September 23 and take approximately six weeks to complete. Work hours will be from 9 a.m. to 4 p.m., Monday through Friday. Work outside of these hours is not expected unless required to maintain the project schedule. Final street restorations will be completed in the spring of 2020.

PROJECT OVERVIEW AND WHAT YOU CAN EXPECT

  • Install, disinfect, test and place new main into service. While we interconnect the new main to the distribution system, customers may experience a temporary service interruption. Customers may also experience a slight discoloration of water. If this happens, run the water until it is clear.
  • Replace utility-owned service lines and transfer customers to the new main. Once the main is installed, we’ll return to connect customers to the new main. This may involve replacing utility-owned service lines. If we’re replacing the utility-owned service line at your property, typically there is a 30- and 60-minute interruption of service while the contractor connects the new service line. We’ll attempt to notify customers 24 hours in advance. We’ll also notify you on the day the service line is replaced with instructions on how to flush your household plumbing prior to using water. It is important that you read and follow these instructions. If you’re not home, we’ll leave the instructions at your front door. You may want to consider storing a few gallons of water for drinking and cooking during the service line work.
  • Perform final paving and any restoration of concrete, driveway, grass and landscaping.

Our crews will work as quickly as possible to shorten the length of these temporary inconveniences. We appreciate your patience and understanding during this project.

Project Flyer

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